Return Policy
Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns under the following conditions:
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Eligibility:
- Unused and unwashed products are eligible for return within 14 days of the original purchase date.
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Return Process:
- To initiate a return, please contact us at mytinnycart@gmail.com within 14 days of receiving your order. Please include your order number and the reason for the return in your email.
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Return Shipping:
- The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the product.
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Refund:
- Once we receive the returned item and verify its condition, we will process the refund to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.
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Defective or Damaged Products:
- If you receive a defective or damaged product, please contact us immediately at mytinnycart@gmail.com with photos of the issue. We will work with you to resolve the problem as quickly as possible.
If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at mytinnycart@gmail.com. We're here to help!